(1) Right of Withdrawal (for consumers only as per Section 1 KSchG - Austrian Consumer Protection Act)

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us:

MARMAX Handels GmbH,
Adam-Opel-Straße 1,
D – 67227 Frankenthal,
Tel.: +49 (0) 6233 – 77 06 25,
E-Mail: info@weewine.de,
Web: www.weewine.de

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the sample withdrawal form enclosed with the shipping package, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You, the customer, bear the direct costs of returning the goods.

You only have to pay for any diminished value of the goods if this diminished value is due to handling of the goods that was not necessary for checking the quality, characteristics and functioning of the goods.

Exceptions to the Right of Withdrawal

The right of withdrawal does not exist or expires for contracts for the supply of goods that are not suitable for return for health protection or hygiene reasons and whose seal has been removed after delivery or that have been inseparably mixed with other goods after delivery due to their nature, for the supply of goods that are made to customer specifications or are clearly tailored to personal needs or for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded. 

(2) Note on the Exclusion of the Right of Withdrawal

(1) The right of withdrawal does not apply if the customer is an entrepreneur as defined in § 14 BGB (German Civil Code). The right of withdrawal does not apply to the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer, to the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded, to the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, to the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature, or to the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

(2) Please avoid damage and contamination. Please return the goods, if possible, in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging to avoid claims for damages due to damage resulting from inadequate packaging.

(3) Please call us at [+49 6233 – 770625] before returning the goods to announce the return. This will enable us to assign the products as quickly as possible.

(4) Please note that the modalities mentioned in the preceding paragraphs (3) and (4) are not a prerequisite for the effective exercise of the right of withdrawal.

 

 

Sample withdrawal form:

 

If you wish to withdraw from the contract, please fill out this form and send it back.

 

To:
MARMAX Handels GmbH
Adam-Opel-Str. 1
67227 Frankenthal
Germany

 

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods / the provision of the following service (*):

 

___________________________________________________________________

 

Ordered on / received on (*): __________________

 

Name of the consumer(s) (*): __________________

 

 

 

Date/Signature: __________________

(*) Delete as appropriate