(1) Right of Withdrawal (only for consumers within the meaning of § 1 KSchG - Austrian Consumer Protection Act)

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us:

MARMAX Handels GmbH,
Adam-Opel-Straße 1,
D – 67227 Frankenthal,
Tel.: +49 (0) 6233 – 77 06 25,
E-Mail: info@weewine.de,
Web: www.weewine.de

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the sample withdrawal form enclosed with the shipping package, which is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You, the customer, bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exceptions to the right of withdrawal

The right of withdrawal does not apply or expires for contracts for the delivery of goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery or which have been inseparably mixed with other goods after delivery due to their nature, for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs, or for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded. 

(2) Note on the exclusion of the right of withdrawal

(1) The right of withdrawal does not apply if the customer is an entrepreneur within the meaning of § 14 BGB (German Civil Code). The right of withdrawal does not apply to the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, to the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded, to the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, to the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature, or to the delivery of alcoholic beverages whose price was agreed upon at the time of concluding the contract but which can only be delivered at the earliest 30 days after concluding the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

(2) Please avoid damage and contamination. Please return the goods to us in the original packaging if possible, with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging to avoid claims for damages due to damage resulting from inadequate packaging.

(3) Please call us at [+49 6233 – 770625] before returning the goods to announce the return. This will enable us to allocate the products as quickly as possible.

(4) Please note that the modalities mentioned in the preceding paragraphs (3) and (4) are not a prerequisite for the effective exercise of the right of withdrawal.

 

 

Sample withdrawal form:

 

If you wish to withdraw from the contract, please fill out this form and send it back.

 

To:
MARMAX Handels GmbH
Adam-Opel-Str. 1
67227 Frankenthal
Germany

 

I / We (*) hereby withdraw from the contract concluded by me / us (*) for the purchase of the following goods / the provision of the following service (*):

 

___________________________________________________________________

 

Ordered on / received on (*): __________________

 

Name of consumer(s) (*): __________________

 

 

 

Date/Signature: __________________

(*) Delete as appropriate